Delhi Traffic Police (Notice Branch), Delhi, India has achieved ISO 9001:2000 QMS Certification from STQC Certification Services (Ministry of Information Technology, Govt. of India) for Processing, Issue of Traffic Violation Notices and Collection of Compounding Amount thereof under section 133 of Motor Vehicle Act, 1988 for Vehicles registered in Delhi.

Faridabad and Dharuhera (Haryana, India) plants of Delton Cables Limited have achieved ISO 9001:2000 QMS Certification from STQC Certification Services (Min. of IT, Govt. of India) for manufacturing and supply of Telecommunication, Control Signalling, Quad, Instrumentation and Coaxial Cables & Coil Cords.

Does ISO 9000 Certification Pay ?
Extract from ISO Management Systems

The study analyse the financial performance data of ISO 9000 QMS certified companies in three US business sectors over a 10-year period (1988-1997) against that of control groups of non-certified firms in the same sectors which had a comparable business performance prior to the launching of ISO 9000 QMS programmes by the first groups. Did ISO 9000 QMS make a positive difference to financial performance ?

They find that certification does appear to lead to improved financial performance, measured by... return on assets (ROA).

Firms that failed to seek ISO 9001 QMS certification experienced substantial deteriorations in ROA, productivity, and sales, while firms that did seek certification generally managed to avoid such declines.

The study results suggest that failing to seek ISO 9001 QMS certification contributes to gradually worsening performance.

After deciding to seek their first ISO 9000 QMS certification, firms have made changes that, directly or indirectly, led to relative improvements in ROA, both through superior cost control and higher sales.

ISO/TS 29001:2003, Petroleum, petrochemical and natural gas industries - sector specific quality management systems - Requirements for product and service supply organizations, is envisaged to become the common and unique basis for the industry's quality management system requirements worldwide, thereby helping to avoid multiple systems that would, if each needs to be certified, require multiple audits.

The industry handles hazardous fluids and gases through a variety of processes. Considerations of the safety of personnel, both staff and public, of the environment and of business continuity (maintenance of revenue streams, both for companies and for national economy) require a high level of operational integrity. A key element in the assurance of appropriate products being supplied is the quality management system operated by goods supplier and service contractor. The experience of previous editions of API Q1 has proven that requirements additional to ISO 9001:2000 are necessary to provide assurance with respect to quality of products and services on a consistent and global basis.

The new document was the result of collaboration between the American Petroleum Institute (API) and ISO technical committee ISO/TC 67, Materials, equipment and offshore structures for petroleum, petrochemical and natural gas industries. ISO/TS 29001 is expected to result in increased international acceptance of time-tested sector specific quality system requirements on a board scale for the worldwide oil and gas industry.

The new technical specification aims at the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain and from service providers.

Incorporating the requirements of ISO 9001:2000, ISO/TS 29001:2003 also includes detailed, sector specific requirements for design, development, production, installation and service of products.

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ISO prevents misuse of its name on Internet to the benefit of consumers
Reproduced from ISO Website www.iso.org

ISO has recently scored new successes in its fight to prevent its name being misused on the Internet to mislead people into buying products or services that they believe are endorsed by ISO.

The Arbitration and Mediation Center of WIPO (World Intellectual Property Organization) ruled that the following Internet domain names, which had been registered by companies with no connection to ISO, be transferred to ISO:

iso1stop.com, iso9000commerce.com, isoeasy.com, isoeasy.org, isoeasy.info, isonet.net and isotraining.net.

WIPO upheld ISO’s contention that the inclusion of “iso” in the domain names gave the misleading impression that the Web sites were sponsored by ISO, or affiliated to it. The WIPO arbitrators found that the domain names had been registered with a view to commercial gain by the registrants since Internet users could be attracted to the sites mistakenly believing them to be connected to ISO.

ISO has published more than 15 000 International Standards including the ISO 9000 and ISO 14000 management system standards which at the end of 2004 were implemented by some 760 900 organizations in 154 countries

The success of ISO’s standards has been accompanied by the growth of organizations offering related products and services such as certification of conformity, consultancy, training, publications and software. The majority operates in a business-like manner without infringing ISO trademarks, but some make use of ISO’s name in a way that could confuse potential customers into believing that these organizations are part of ISO, or that they, their products or services are endorsed by ISO.

This has led ISO to take even more vigorous action in recent years to protect Internet users from making such abusive purchases and to pursue organizations refusing to comply with ISO’s policy on the use of its name and logo.

Mr. José Checa, Legal Adviser at ISO Central Secretariat, commented: “To date, ISO has successfully filed several cases with the WIPO Center, in addition to some court actions in several countries. These decisions have confirmed that ISO is a famous mark protected in most countries and that any unauthorized registration as an Internet domain name of the mark ISO – alone or in combination with other words – in the context of standardization and related activities should not be permitted.”

ISO’s policy on the use of its name and logo can be consulted on its Web page, along with guidelines on publicizing certification to its ISO 9001:2000 and ISO 14001:2004 standards.

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